Frequently Asked Questions

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Quick answers: Standard turnaround is two weeks; expedited in as little as two days (additional fee). Pickup & delivery within 30 miles of 19348 (fee applies). Payments via Venmo, PayPal, or cash.
What formats can you convert?

We specialize in converting VHS, VHS-C, MiniDV, Hi8/Video8, and other popular camcorder formats. If you’re not sure what you have, just ask—we can usually handle it!

What is the turnaround time?

Our standard turnaround is two weeks. Need your memories back faster? We offer an expedited service with delivery in as little as two days for an additional fee.

How do you accept payments?

Payments are accepted via Venmo, PayPal, or cash.

Do you offer pickup and delivery?

Yes. We provide pickup and delivery within 30 miles of zip code 19348 for a small additional fee.

How will I receive my digital files?

Choose what’s best for your family: a USB drive, DVD, or a secure online link to download your files.

Do I get my original tapes back?

Absolutely. You’ll receive your original tapes along with your new digital copies.

Is my footage handled locally?

Yes—all work is performed locally in Kennett Square, PA. We do not ship tapes out to third parties.

Do you offer bulk discounts?

Yes, we have special pricing for larger collections. Request a custom quote and we’ll tailor pricing to your project.

What if I’m not sure which tapes to digitize first?

No problem. We can start with a small pilot batch so you can review quality and organization, then proceed with the rest.

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